Drain Unblocking and CCTV Inspection

Blocked drains can be a huge pain. Aside from the unpleasant smell and mess caused by the water backflow, you also have to deal with repair costs and the potential health hazards that may arise from it. While small blockage can be resolved using a drain snake or other home remedies, water backflow, leaks home remedies, chances are your drains, stormwater pipes or sewers need to be looked at by a professional.

At Drainage NZ, we have a team of master plumbers and repair engineers as well as modern equipment required for any drain-related jobs, including drain unblocking and CCTV inspection.

Drain clearance involves a two-step approach. First, we’ll carry out an inspection to identify what’s causing the blockage and where it is located. Then, we’ll prescribe the best technique to clear out your pipes.

Causes of Blockage

Blockage rarely happens since modern pipes and sewers are now manufactured to demanding standards. And if your pipes were installed by skilled drainlayers, the chances are even slimmer.

However, blockage does occur due to the following reasons:

  • Accumulated leaves and debris from trees
  • Tree roots that grow into the pipes through a crack of failed joint due to ground settlement
  • Badly aligned or broken pipes (usually there’s a lip obstruction where materials in the sewage flow get caught)
  • Tissue, sanitary pads and other products that are flushed in the toilet
  • Foreign objects that were forced down the drain
  • Accumulated food scraps and cooking grease

If water drains at a slower rate than normal or the toilet bowl fills to a higher level than usual after being flushed, chances are there’s already partial blockage. It’s best to call an engineer at this point to avoid a bigger headache later.

CCTV Inspection + Drain Clearance

To work out where the problem lies, first we check the disconnector trap (DT), the ground floor toilet bowl, the interceptor traps and the sewer pipes for any signs of blockage.

If the problem cannot be determined  by this process of elimination, we will conduct a CCTV drain survey. Using this technology ensures a speedy analysis, accurate diagnosis and minimal disruption as we no longer have to carry out a large excavation to locate the blockage. This also means less inconvenience and costs on your part.

We’ll locate a suitable entry point for the CCTV camera, inspect the condition of your underground pipes and determine the best way to go forward.

In some cases, we find that blockages are caused by the public drain/sewer failure and the liability is not yours. In such situations, we will advise you to ask your water company or the local authorities for recompense.

At Drainage NZ, we use waterjetting or hydro blasting to clear away debris, thaw frozen drains or break up fat deposits. If the blockage can’t be resolved this way, an excavation will be required to ensure the blockage is thoroughly cleared and won’t happen occur again in the future.

For more information about our drainage services, contact us today!

Cheap Subdivision Drainage Options In Auckland

According to the Stats NZ, as of August 2017, over 1184 new homes were consented. Auckland also experienced a record high for subdivision drainage during 2017-2018.

With demand comes an increase of service providers and naturally the more people competing for a commercial drainage or residential drainage job the lower the prices can get due to competition.


Whilst the consumer benefits from this, there are still significant challenges and traps to look out for.

Some of these include:

  • Does the company I’m awarding the project to have experience with sub-division drainage?
  • Are the drainlayers council and Watercare registered?
  • Does the company have extensive insurance cover?
  • Does the company have their own machinery? (Hiring equipment increases your costs)
  • Are you dealing with the people doing the work or are they passing on work/subcontracting jobs to other companies or tradesmen?

The answers to these questions will give you a good idea of whether you are selecting the right company for your job.

With so many building projects happening currently in Auckland, there are many people looking to take advantage of the situation and profit from it while doing substandard work. So while cheap quotes can be tempting, you have to be very careful as choosing the wrong drainlayer can cost you greatly further down the line. This especially applies with subdivisions, which require specialised drainage knowledge.


Some things to consider when getting drainage quotes:

  • What do previous customers of the drainlayer say about their work?
  • Do you know anyone personally who has used them before?
  • How detailed is their quote and do they cover everything they can, or are parts left out? (Apples for apples?)
  • What happens if extra work has to be undertaken?
  • Does the drainlayer offer some kind of guarantee?
  • Is the price too good to be true?


One very important factor to consider with subdivision drainage is the paperwork. This is often the number one cause for holdups in drainage jobs, and is where you will find you have issues when giving work to whoever is cheapest.

You drainlayer should be taking care of all the paperwork for the job, including applications to council, watercare requirements, and all information you need for Code Of Compliance. This is often where you will get delays if your drainlayer is not experienced in this process or doesn’t even do it. Make sure this is part of your quote!

We at Drainage NZ specialise in subdivision drainage in Auckland and can provide the solution you need for your building project. Speak to us today about getting a quote for a drainage system for your property and you can be sure you are getting the best in the industry working on your property.


The Dangers Of Non Compliant Drainage

Drainage can be a serious matter and improperly done drainage can cause serious problems to both property and health. Drainage work is taken very seriously in New Zealand and all work must follow the Land Drainage Act 1908.

What is the Land Drainage Act? The Drainage Act has been set in place to make clear what is and isn’t allowed to be done with drainage work in New Zealand. It goes into detail about all aspects of drainage, including who is responsible for what and how things need to be done.

If you are planning drainage work, you need to be aware of what the Act requires in order for your drainage system to comply. The best way to do this is to find a drainage expert who knows what needs to be done. They can advise you on the best way to accomplish what you want to achieve while making your system compliant.

What happens if your drainage is not compliant?

First and foremost, your drainage could be unsafe and could cause health concerns and property damage if something was to go wrong. There have been many horror stories of non compliant drainage causing serious problems to properties, land, even people’s health. Because you are dealing with hazardous waste in some drainage, it can be a serious issue.

Another factor is that non compliant drainage will not be covered by insurance, should some disaster strike. If you end up with damage to your property as a result of uncompliant drainage work, don’t expect your insurance company to pay for the repairs. You could also face fines depending on the situation.

How can you make sure all your drainage work is compliant?

When undertaking any drainage work, always make sure that your work is done by a qualified drainlayer who has experience and has shown that they know what they are doing. A competent drainlayer will always ensure that  their work meets all standards and meets all legal requirements.

We at Drainage NZ can help you with all drainage work. When you call us, you can be sure you are getting drainage experts who will ensure all work is done to meet all requirements and is done to the highest possible standard. Call us today for your drainage needs!


When You Need Water Main Repairs

Ah the dreaded water main repair. The nightmare of all homeowners, this is one issue everyone hopes to never have to deal with. If you find yourself with a broken water main, what can you do?

The most common issue that happens with water mains is a burst pipe. The cause is dependent on a few factors, one of which is the type of pipe that your water main is. Types of pipe include:

Galvanised – These are generally from the 1920s and usually very corroded. They can result in poor water flow as well as a bad taste in the water, and are known to burst. It will probably need to replaced. It is very unlikely that we will repair a 90 year old pipe, it is uneconomical and will more than likely cause you issues again in the future.

Copper – The best thing about copper mains is they are easy to replace. Copper has long been used as water pipe because it is durable, offers good corrosion resistance, easy to bend and malleable, self supporting and offer good water flow characteristics. Copper can also be recycled.

Plastic – Becoming more common, there are a lot of plastic water mains that are coming to the end of their lives. This is mostly due to older plastic piping being made from hard polyethylene, which is susceptible to pinholing or splitting. There are various types of plastic pipe including polybutylene, polypropylenem uPVC and polyethylene.

Why do water mains split or burst?

There are two main reasons that would cause a water main to split. These are installation and backfill.

When a pipe is installed, it is vital that the pipe was not kinked or bent so that it would cause a crease in the pipe. It it did get a kink, after 20 years of ground vibration from the water running over this ridge, the ground movement from traffic and the expansion and contraction of the soil during the different seasons will cause enough movement for the pipe to split.

If the backfill around the pipe contains stones or rocks and one finds itself resting against the pipe, this can cause a little nick which, with enough ground movement this will cause a pin hole or split in the pipe.

Repair or replacement?

Once you have the leak, the question will now be do your repair your water main or replace it? The best option here will be given to you by the drainage expert in this situation who is investigating your leak. If the water main is a simple job, we may well advise a replacement, as sometimes this can work out cheaper than locating the leak and repairing that section. This will depend on each individual job.

This is a water main that we recently had to do for a customer. Their old water main was copper but was causing them issues with leaks so they decided to wanted to replace the whole pipe with PE (Polyethylene) pipe. The job involved redirecting the water main to their house and installing a T for a garden house tap.

Are you having issues with your water main? Get in contact with us today and get it fixed now! We offer emergency work if you have a leak in your water main.


Toilet Unblocking Does Not Have To Be Expensive

Anyone who has seen this sight knows the feeling of horror that comes along with it:

The good ol’ blocked toilet. The problem no single person wants to have to deal with. Why do toilets get blocked in the first place?

The most common reasons toilets get blocked are:

  • Too much toilet paper, waste or unflushable items – By far the most common reason, people put too much paper or waste down at once and it just gets stuck. Also unflushable items such as food packets can cause blockage issues quickly.
  • Hard water deposits – Over time, excessive build ups accumulate and can cause blockages
  • The drain line is the cause – If this is the case, an acidic solution may fix the problem. Some people even use Coca Cola, but any chemical containing lye should fix the problem. If not, the issue could be more serious.
  • Hair – Often overlooked, hair can cause toilet blockages too. Usually this can be solved with a chemical solution, but if it is happening frequently, this could mean a bigger issue that needs a professional to solve.

So what do you do if you find yourself with a blocked toilet? If you tried chemical solutions and that hasn’t worked, you can try using a plunger.  The plunger is an extremely effective tool for blocked toilets when the blockage is close to the fixture. The best method to use it is to flush the toilet and begin plunging as the water has started flowing down the drain. Sometimes it takes a couple of goes to unblock the toilet. However, if the water level is high and close to the top of the toilet, do not flush it as it will overflow.

If this doesn’t work, it’s time to call a professional. Dealing with blocked toilets can be hazardous work which can also create bigger problems so if the easy solutions do not fix the problem, you are best off to call someone who knows what they are doing.

We at Drainage NZ deal with blocked toilets on a very regular basis and offer a very affordable toilet unblocking solutions. Our team has machines specifically for the job which ensure no damage is done to your drains and it can be clearly safely and cleanly. No need to make a sewer out of your bathroom, and you can go back to having a free flowing toilet.

Got a blocked toilet on your hands? Contact us today and let us deal with the problem quickly!




New Manhole Connections For Subdivisions

If you are tasked with the drainage in a subdivision, then one of the many drainage tasks will be the installation of new manholes or creating new connections to existing manholes.  The rules and regulations regarding the installation of new manholes will differ from region to region and so if you have FIFO’d (Fly in Fly Out) or are on a job outside of your normal regional council, it will pay to check what the local council regulations are and be familiar with them before embarking on your project.

For small to medium sized developments, new manholes are usually required on Council pipes where a new connection is the same size pipe as the existing pipeline it is connecting to. As well as this, new manholes can also be required if there is a change in the horizontal direction or grade in the pipe, if there are poor ground conditions which hinder the construction of ramped connections difficult (this can be assessed by engaging a Geotechnician as a geotechnical report will be required), if your 150mm diameter pipe serves more than 2 properties or is at the end of 150mm diameter pipe that is further than 50 metres from the next manhole.

Often when preparing to submit quotes for new manholes the following items can be classed as exclusions:

  • Soil Removal (To be spread on site)
  • Any finishing works
  • Removal of spoil
  • Hard-rock breaking
  • Building Works
  • Traffic Control
  • Subsoil or Retaining Wall Drainage
  • Concrete and Landscaping reinstatement works
  • CAD Drawings (Hand drawn to be provided on site)
  • All excavation limited to 800mm unless stated otherwise
  • Removal of existing services (Tanks, pipework, manholes etc.)
  • Limited to filling of trenches to 200mm above drainage, does not include any finishing works such as concreting, trench fill to required levels.

However, this list is not a full and final, and depending on the job site it may be pertinent to include some of the above in order to offer full service for your clients.

If you are working within the confines of the Auckland Supercity and you need to extend or modify the public water and/or wastewater networks, you will need to gain approval from both Auckland Council and Watercare before any work starts. Outside of Auckland the approval will need to be gained from the local borough or city council and the relevant waste water service.

The usual process for obtaining consent before embarking on the drainage works will be for you to apply and obtain resource consent from the council and then apply to the waste water service for a network extension. Some councils will allow you to apply directly to them for an engineering plan approval after obtaining the resource consent.

Before submitting any applications, it is wise to consult with a civil engineer to discuss your requirements and to ensure that all extensions or modifications to the water or wastewater network comply to the local waste water services engineering standards.

When planning the positioning of the manhole connections keep in mind that where you deem a suitable location for the manholes may influence your pipe alignment.

Generally, there is a minimum clearance required of 1.0m from the outside diameter of the manhole riser to any structures or boundaries which needs to be provided to facilitate maintenance and rescue. The local council may determine other specific requirements subject to the individual site characteristics.

The placement of the manholes needs to be with the view of minimising any interference with future building.

The structure of manholes has been engineered and developed over the years and there are many rules and regulations as to the designs acceptable for implementation.

All manholes in New Zealand need to be designed to support all existing and any predicted future dead loads. Design live loads for reinforced concrete manholes and cast iron covers shall be HN-HO-72 for motorways and arterial roads, HN for local streets and driveways, and 20kN wheel load for non-trafficable areas.

Manholes are required to be able to support lateral earth pressure, hydrostatic pressure and any expected high eccentric lateral pressure due to live load or surcharge load. You will also need to consider the manhole foundations which need a design that accommodates the bearing pressure and at no time exceeds the safe bearing capacity of the soil.

Reinforced concrete pipes produced to AS/NZS 4058:2007 can be used as manhole risers provided that the load class of the pipes is adequate to carry the service loads on the manhole. Use of pipes with oval reinforcement is not acceptable at any time or at any site.

Most Manhole work (unless classified private) is considered as Public work. In Auckland drain layers must be Auckland city and Watercare registered to be allowed to work on public systems. Both of which Drainage NZ are. We carry all the required certifications and qualifications to accommodate and size public work. Drainage NZ can assist you in the design, application and consenting stages including manhole installations and involved drainage.

New Home Residential Drainage

Building a new home, whether it is a one off or part of a large scale development, is stressful. Don’t listen to anyone who tries to convince you otherwise.

One thing that Drainage NZ can help you with is your… Drainage! We have a great team who are well qualified and used to liaising with builders, architects, engineers and councils. We can create the best solution for your site and come up with specified custom designs to suit. We can arrange and organise building consents for your job to help take that stress away.

Drainage NZ can project manage your drainage requirements. With over 20 years of experience in the field, our drain layers are exceptional at what they do. They are all New Zealand certified and registered drain layers and you can be assured that your job will be completed to the highest standard and will comply with all NZBC standards.

Our Quantity Surveyors are out on sites daily, pricing jobs and they can bring their expertise to your site too. We are determined and focused on meeting your deadlines. This means that you can relax knowing that we are working hard on your site to keep your build on schedule.

When looking for a drainage company you can’t go past Drainage NZ as we have all our own equipment. This means that our costs are lower than other drainage contractors. Our equipment is well maintained and our staff are familiar with our equipment. This means that unlike some of the other companies who have to rely on hired equipment we are less likely to have issues with our equipment.

We always locate all existing services before undertaking any drainage or drilling work. We locate and mark existing: Power, Gas. Water, Drainage, Telecom and Power lines.

Drainage NZ are serious about health and safety. Our priority is to protect public and employees during all drainage works. This includes Fencing, Notices and warning signs, protection from falling objects, a requirement to use protective helmets, goggles and hearing protection when applicable.

All employees are trained and required to comply with our relevant health and safety policies. Drain layers are trained in confined spaces, methods of excavation, shoring and are site safe registered.

So if you are needing to find a company that you can trust with your residential drainage installation and has the expertise, the equipment and the best price give Drainage NZ a call today on 0800 372 465.

Thrusting, directional drilling, water main leak repairs and replacement

Yes we do it All!

Drainage NZ are setup to replace and repair waters at unbeatable rates! Thrusting and directional drilling services also available.

With the Pohutukawa’s bursting into full flower this past week we know that Summer for 2016/17 has definitely arrived. Don’t be persuaded to think otherwise with the intermittent rain that seems to keep surprising us – all the weather watchers are saying we’re in for a long, hot drawn out summer.

With the dry season upon us, the ground we stand on, build on and otherwise exist on is going to dry out. When the ground dries out the natural consequence is that the ground contracts. When this happens, water mains can burst under the pressure.

A burst in your water mains supply between the street and your meter is the responsibility of the water supply company; but the pipe between the meter and your house is your responsibility.

There are three types of water mains commonly found in New Zealand. Galvanised, Copper and Plastic.

If you have a galvanised water main, this pipe is likely from the 1920’s. Simply due to age these pipes are usually very corroded internally and it is uneconomical to repair these. Replacement is your only option.

If you have a copper water main these are usually easy to locate and able to repaired fairly well without incurring large costs.

If you have a plastic water main, then a number of issues are usually found with these. A lot of early plastic water mains were made from a very hard polyethelene. Polyethelene is susceptible to pin holing or splitting.  This needs to be completely replaced.

Once a pipe is over 30 years old, it will probably leak again

Drainage NZ are setup to replace and repair water mains at unbeatable rates!



$ 75 + GST / HOUR

Truck and Driver

$ 90 + GST / HOUR

Drainlayer and Excavator

$ 110 + GST / HOUR

Drainlayer Labourer

$ 45 + GST / HOUR

Concrete cutting

$ 45 / METER

Soil Removal based on local fees

Drainage Fix Pricing:

100mm UPVC

FROM $ 55 / meter

100MM SN16 (heavy duty)

FROM $ 65 / meter

Drainage NZ also have thrusting and directional drilling services available. Thrusting is used when installing:

  • Water Distribution Piping
  • Fire Protection Lines
  • Sanitary Sewer Piping
  • Storm Sewer Drainage Piping
  • Gas Distribution Piping
  • Landfill Applications
  • Irrigation Applications
  • Electrical/Telecommunications

Using the latest technologies and techniques, we also provide directional drilling. We service jobs big or small for both residential and commercial at competitive rates; telecom and water mains, storm water drains and sewers.

Directional Drilling allows for

  • Less traffic disruption
  • Lower cost (no labour, concrete reinstating etc)
  • Deeper installation possible
  • Long installations possible
  • Quickly completed
  • Safer for the environment

So watch out this summer for any burst mains and if this happens at your home or workplace – keep Drainage NZ in mind. If you have drainage needs right now – give us a call on 0800 DRAINLAYER (0800 372 465) and see what we can do for you!

Our Drainlayers specialise in public drainage

Public drainage includes all works that take place on public stormwater or sewer lines. This will includes repair works and new installations.

In Auckland, city council is responsible for stormwater while Watercare looks after the public sewer network system.

Whether a drainlayer is working on the public stormwater or sewer line, applications to both authorities must be made and approvals obtained before any works may take place.

Some councils such as Manukau city council may also have their set of standards which may defer to the common Auckland city standard. One example of this is the well-known “London junction” which is an approved standard in Manukau.

Whilst a registered drainlayer may do any residential drainage works, special training, experience and registration with Auckland city council and Watercare is required to enable works on the public network.

Drainage NZ have obtained all qualifications and experience to repair or install any size public drainage. Scope of experience and works include:

  • Public sewer line thrusting over 200mm.
  • Road drainage and manhole installation. Up to 1500mm diameter.
  • Sub divisions and rearranging of network layout.
  • Public sewage pumped systems.
  • Public stormwater and grease management.
  • Commercial grade Grease traps.
  • Repair works on large scale public systems.
  • Design and planning of public networks. 

Drainage NZ are able to advise on solutions and provide quotes in a timely manner on any size public drainage work.

Give us a call on 0800 DRAINLAYER for more information.

Here are some images from a recent job on the Northshore showing extensive repair works to existing public manholes. Works included raising levels to accommodate a subdivision and raising of existing ground levels.  

manhole_installation manhole_benching  manhole_repairs  public_drainlayers  9 8-2

NZ’s Wet Season has begun

Is your basement, garage, underground flat and / or storage area ready for the upcoming wet season by being protected against flooding?

Spring has started with a wet bang in New Zealand, especially in Auckland. In 2017 an additional 5% (L/sqm) in rain fall is expected when compared with 2016 stats. Storms are more frequent, heavy and short resulting in “flash floods”.

How does the ground respond to flash floods and what solutions are available?

The earth’s condition prior to rainfall is very important to determine the outcome when a flash storm hits. Has it been raining slowly for a few days prior or was the ground dry?

For example in Auckland many suburbs have been developed on clay (predominantly West Auckland and Northern areas) and still don’t have access to the public storm water system. Such properties rely on the stormwater management system within the boundary which is often in form of a soakhole or if lucky a curb discharge.

Unlike areas such as Mt Wellington or Onehunga that have access to underground volcanic cavities, or the public system, homes that manage their own stormwater rely on soil percolation. In simple terms “how quick can my ground soak the water?” The higher the rate, the higher the soakage reducing risk of flooding.

Lower percolation values are common and when they apply, alternative methods need to be used to manage stormwater. If nothing is done, a high level of surface water will result in flooding and over a longer period of time the ground will be charged with so much water it will expanding to a point where underground streams may result finding the least path of resistance into your basement area if no protection is available.

Site conditions such as the following play a critical role:

  • Level of elevation
  • Ground type
  •  Percolation values (soakage tests can be done)
  • Depth of areas affected
  • Current stormwater management system

In the following pictures (Birkenhead Auckland) you can see some of the processes we use to tackle ground water (not in order of works). Are you affected? Call us for a ground water solution.